01
Strategic Sourcing
We find and compare qualified manufacturers for the parts and materials you need.
- Original and certified equivalent options
- Price, lead time and quality compared
- One offer for many part families
What We Do For You
Services
More than a supplier: sourcing, technical support and delivery to site
We take care of the whole supply process – from identifying the right part to inspection, export documents and delivery – so your team can focus on keeping the plant running.
Strategic SourcingTechnical SupportQuality InspectionLogistics & ExportAfter-Sales
Our services
Everything between your request and the part on site
Buying industrial parts is not just placing an order. We handle the steps that usually cost your team time: finding the right product, checking it, shipping it and following up after delivery.
02
Technical Support
We help identify the right part and check that it fits your equipment and operating conditions.
- Identification from drawings, samples or photos
- Material and specification review
- Alternatives for long-lead or obsolete parts
03
Quality Control & Expediting
We follow production at the manufacturer and check the goods before they leave.
- Production follow-up and status updates
- Inspection before shipment
- Third-party inspection on request
04
Logistics & Export
We organise packaging, export procedures and transport up to the destination you choose.
- Seaworthy packaging and marking
- Consolidated shipments
- Complete export documentation
05
Scheduled Supply
For recurring wear parts and consumables, we plan deliveries around your consumption.
- Annual or multi-year agreements
- Agreed prices and lead times
- Fewer emergency purchases
06
After-Sales Support
Our support does not end at delivery. We stay available for any issue on site.
- Single point of contact
- Fast handling of claims
- Feedback used to improve the next order
Supply models
Choose how you want to buy
Every plant buys in a different way. We adapt to yours, from a single urgent part to a long-term supply agreement.
Spot Order
One request, one offer
Best forUrgent needs, one-off parts and first orders with us
- Quote based on your part number, drawing or sample
- Express options for critical breakdowns
- No minimum commitment
Scheduled Supply
Framework agreement
Best forWear parts and consumables you replace regularly
- Prices and lead times agreed in advance
- Deliveries planned on your consumption
- Fewer emergency purchases and less downtime
- Periodic review of quantities and specifications
Shutdowns & Projects
One package, one delivery date
Best forPlanned maintenance stops, overhauls and plant upgrades
- Full parts list quoted in a single offer
- Delivery timed with your shutdown schedule
- Kitting and marking by area or equipment
Not sure which model fits your plant? Tell us about your needs
Technical support
No part number? No problem.
Many spare parts in a mine or steel plant are old, worn or no longer listed. Send us whatever information you have: we work from there to identify the right part.
You have the OEM part number
What to send us
- Manufacturer and part number
- Equipment make and model
- Quantity and required date
What we do
- Check the reference and its revisions
- Quote the original part
- Propose an equivalent if lead time is too long
The fastest route: a correct part number usually means a faster offer.
You have a drawing
What to send us
- Drawing with dimensions and tolerances
- Material grade and hardness
- Any applicable standard
What we do
- Review the drawing with the manufacturer
- Flag missing or unclear information
- Quote the part made to drawing
Drawings are treated as confidential and used only for your quotation.
You have the worn part
What to send us
- Photos and main dimensions first
- The sample, if we agree it is needed
- Where and how the part works
What we do
- Measure and analyse the sample with the manufacturer
- Identify the material where possible
- Propose a part to be approved before production
Ideal for old or obsolete equipment with no documentation left.
You have only photos
What to send us
- Clear photos from several angles
- Main dimensions measured on site
- Any marking or code on the part
What we do
- Pre-identify the part and its family
- Ask for the missing measurements
- Tell you if a sample or drawing is needed
Add a ruler or tape measure in the photo: it helps a lot.
You know the machine
What to send us
- Photo of the equipment nameplate
- Make, model and serial number
- Description of the part and its position
What we do
- Find the part in the machine documentation
- Confirm the reference with you
- Quote original or equivalent options
The serial number matters: the same model can use different parts.
Then we propose up to three options
Original
OEM part
The part from the original equipment manufacturer, when available in an acceptable lead time.
Equivalent
Certified equivalent
Same form, fit and function from a qualified manufacturer, often with shorter lead times.
Upgrade
Improved material
Where it makes sense, a material or design upgrade to extend wear life – always submitted for your approval.
Logistics & control
From the factory to your site
We follow every order along the whole route, so the right part arrives in the right condition, with the right documents.
Production follow-up
Regular updates from the manufacturer on progress and dates.
Inspection
Visual and dimensional checks, and document review before release.
Packing & marking
Export packaging and marking as per your purchase order.
Consolidation
Items from different suppliers grouped into fewer shipments.
Export & transport
Customs export clearance and booking by sea, air or road.
Delivery
To your port, warehouse or site, as agreed in the offer.
Transport modes
SeaHeavy and bulky items
AirUrgent and critical parts
RoadRegional deliveries
CombinedDoor-to-site routes
Shipped under the Incoterms agreed in the offer, for example:
EXWFCAFOBCFRCIFDAP
What you always get
- Status updates at every step, without having to chase us
- Shipping documents sent in advance for customs preparation
- Packing list matched to your purchase order lines
- Tracking details once the goods are on their way
- One contact until the goods are received
FAQ
Questions about our services
The questions buyers and maintenance teams ask us most often. Can't find yours?
Ask us directly →We confirm every request and send the offer as soon as the technical review is complete. Complete information – part numbers, drawings, quantities – makes the offer faster. Breakdown requests are handled with priority.
Yes. Tell us it is urgent: we look for the fastest available option, including stock items, equivalent parts and air freight, and tell you clearly what is possible and when.
No minimum applies to spot orders. For scheduled supply agreements, quantities and call-offs are defined together with you.
Both. Every offer states clearly whether a part is original (OEM), a certified equivalent or an upgraded version, so you can choose with full information.
Drawings and technical data are used only to prepare your quotation and are shared only with the manufacturer involved. We can sign a confidentiality agreement if required.
We ship internationally. Transport mode, Incoterms and delivery point are defined in each offer according to the product and destination.
Quotations, correspondence and documents can be handled in English and French.
Get started
Tell us about your next requirement
Send us a part number, a drawing or just a photo. We take it from there.
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For these and other products not listed in our catalog, send us your request.